We recognise our responsibility to operate in a way that supports the environment, values people and communities and upholds the highest standards of transparency and accountability.
That’s why we’ve created our Sustainability Strategy around four key objectives.
Customers
Supporting thriving, resilient, safe communities.
Properties
Ensuring homes are safe, high-quality, energy-efficient and future-ready.
Planet
Reducing our environmental impact and promoting sustainable resource use.
Colleagues
Creating a fair, inclusive and empowered workforce.
Our impact at a glance
- 84.9% of our homes are EPC C or above.
- 1,394 homes upgraded with energy-efficiency improvements.
- 1,555 properties with solar PV installed.
- 496 awards made through the Hardship Fund to support customers in hardship. This includes white goods, small appliances, furniture, food vouchers and other household items.
- 137 household members benefitted from 75 gifted refurbished devices
To find out more about the work we’re doing, click here.
Our ESG report includes more on our sustainability work and much more. To read the latest ESG report, click here.